Privacy Policy

This Privacy Policy (“Privacy Policy”) describes the policies and practices of Mobilize Networks Inc. (“Mobilize,” “we,” or “us”) in connection with collection, use and disclosure of information provided to us, collected by us or that may be generated by your use of our website and services (the “Service”) as well as how you can update and control the use of information provided to us. Please review carefully this Privacy Policy before making any use of the Service. Each use of the Service by you constitutes your consent to the collection, transfer, storage, disclosure and other uses of your personal information as described in this Privacy Policy. If you do not agree to abide by this Privacy Policy or any future terms, Please do not use the Service. As noted in the Terms of Use of the Service, the Service is intended solely for users who are 13 years of age or older, and any registration, use or access to the Service by anyone under 13 is unauthorized, unlicensed, and in violation of the Terms of Use and this Privacy Policy.

1. What Information We Collect
We collect personal information as well as non-personnel information as part of providing the Service; the manner of collection and the manner of use of each type of infarction is detailed below and we will not make any use of the information disclosed or collected in any other manner. It is important to note that the use of the information is required in order to provide the Service. As the Service may evolve and change from time to time so will the information we will collect use. We strongly advise you to consult this page frequently in order to make sure you are up to date with the most current policy then in effect the date of the last updated and then in effect policy is clearly marked at the top of the page.

Personal Information means information that identifies or could be used by us to identify an individual. Except as described in this Policy, we will not share give, sell, rent or loan any personal information to any third party.

Personal information does not include Usage Data which we define as aggregated or anonymized information that we may collect about you or a group or category of services in which you are referenced or to which you belong, or a set of features or users which does not contain personally identifying information. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes. We do not share Usage Data with third parties in a way that, to our knowledge and in our reasonable assessment, would enable them to identify you personally.

2. Collection of Information
When you create an account with us in order to use the Service, you will be asked to provide certain Personal Information such as your name, e-mail as well as certain related information pertaining to your employs/company/group/association. Except as explained in this Privacy Policy, we will not give such information to third parties without your approval. Except as described in this Privacy Policy, we do not collect or require you to furnish personally-identifiable information. As noted above, you may choose not to provide such information in which case you may be limited in the use of the Service. Please note that in certain cases, if you decide not to provide such information or enable certain features you might not be able to complete the applicable registration process at all.

If you are an Administrator of a Mobilize Community you will be required to provide payment information. We do not store, retain, or use your billing information for any purpose. We use accredited well known and reputable third party service providers for the processing of payment, such as for example Visa and PayPal. Please consult the third party processing service provider’s terms of use and privacy policy or ensure you are familiar with them prior to choosing the appropriate method of payment. We expressly disclaim and shall not have any liability for any use of any information relating to the payment process or the information collected in that process.

Customer Data. Customer Data is all the data, including all text, sound, software or image files that you provide, or are provided on your behalf, to us through your use of the Service. We make no claim of ownership in your Customer Data. Except as provided in this Privacy Policy or described in your agreements, we only use Customer Data to provide and enhance the Services. We do not share your Customer Data with advertisers, or with anybody else except in the very limited circumstances described below.

Contact Information. Contact Data includes phone number, profile information, title, location, and other contact information that you voluntarily choose to share with us beyond the required registration information and which we may collect through your use of the Services. Some Contact Data may be considered Personal Information. Contact Data you provide as part of your Mobilize profile is available to other users of your Community and may also be available to other users of the Service based on the manner and settings you choose in the use of the Service. Some of the Settings may be set by you and changed from time to time using the Settings function in the Service while others shall be set in advance and may be changed by the Community Administrator. The Service encourages Users to send invitations to others to use the Service. If you choose to provide us with email addresses of others, we will use that information to enable you and other users to invite those people to join the appropriate Community.

Usage Data. We may use statistical data, analytics, trends and usage information derived from your use of the Services. Some ways we use the Usage Data include operating, improving and personalizing the Services and our offerings, as well as other products and services. We may share Usage Data with third parties, including our customers, partners and service providers, for various purposes including but not limited our own commercial benefit. If you are using the Service as a part of the organization we will provide Usage Data to the Administrator in your organization.

Support Data. Support Data is the information we collect when you submit a support request or run an automated troubleshooter, including information about hardware, software, and other details related to the support incident, such as: contact or authentication information, chat session personalization, information about the condition of the computer and the application when the fault occurred and during diagnostics, system and registry data about software installations and hardware configurations, and error-tracking files. We use Support Data in the same way as we use Usage Data as described in this Privacy Policy. Additionally, we use it to improve our services and for training purposes.

Other Data. We may also collect other information about you which does not identify you personally, such as the type of browser and operating system you use; your Internet protocol addresses (including any host name or geographic information associated with these addresses); and information related to your computer or device system configuration. We may use “cookie” technology, web beacons, and log file information to purposes such as: (a) collect website users’ usage data to enable easy access to the Service and otherwise improve the Service; (b) provide custom, personalized content and information; (c) monitor the effectiveness of the Service; (d) monitor aggregate metrics such as total number of visitors and pages viewed; (e) track your entries and submissions to the Service; and (f) generate “analytics” data for our own use. Please note: most Internet browsers automatically accept cookies. You should change your browser settings if you do not wish to accept cookies from us on your computer.

3. How We Share Your Personal Information
We disclose Identifiable Information, including without limitation information gathered by means of cookies to those of our employees and our service providers who: (a) need to know this information in order to process it on our behalf, or to provide services offered through or relating to the Services; and (b) have agreed not to disclose it to others. By using the Services, you consent to the transfer of your Personal Information to those service providers. We shall not sell or make available the Personal Information to anyone other than to our employees and service providers as described herein. We may also disclose your Personal Information to third parties (a) to comply with any applicable law, regulation, legal process (including any court order) or governmental request, (b) to perform certain administrative functions consistent with our Privacy Policy on our behalf, (c) to protect the safety of our employees and our property, and (d) and in connection with enforcement of this Privacy Policy and the Terms of Use.

We occasionally contract with other companies to provide services (such as customer support, data management, and technical infrastructure services) on our behalf. We may provide these companies with access to your Personal Information where necessary for their engagement. These companies are required to maintain the confidentiality of your Personal Information and are prohibited from using it for any purpose other than that for which they are engaged by us.

We may target ads to you, based on the information you included in your account. We reserve the right to target ads to you in a variety of manners through various ad networks and ad exchanges, such as: using web beacons, pixels, ad tags, cookies; advertising based on User-provided account information and categories (for example, ad targeted to Users in a certain field of practice or category); Information inferred from your profile (for example, using job titles to infer age, industry, seniority; or names to infer gender); your Usage Data; providing Information from advertising partners which we use to help deliver ads which are more relevant to you.

4. How You Can Protect Your Privacy
Your personal account for use of our Services is password-protected for your privacy and security. At all times, you will need to protect your password appropriately and limit access to your computer to prevent unauthorized access to your account and Personal Information. When you submit or make available your Personal Information and other information through our Services, you are giving your consent to the collection, use and disclosure of such information pursuant to this Privacy Policy.

5. Opt-In Options and Unsubscribing
You may be asked to allow us to use your email address in order to present you, from time to time, via email communication, with news and updates about our Services, as well as other marketing communications and promotional offers from Mobilize or third parties (“Opt In”).

If following your original consent you wish, at any time, not to receive from us such marketing communications, or ask us to stop providing you with such information, you can opt-out by following the “Opt-Out” instructions available at the bottom of each such communication or by out sending us an email to requesting removal of your email address from such mailing lists. Please be sure to include your full name and email address and indicate what type of communications you do not wish to receive. We will take appropriate steps to fulfil your request; however, please note that it may take a few days or longer to process your request during which you may still receive marketing communications from us.

6. Links to Other Websites
The Service contains links to websites and applications other than the Service, including websites and applications operated by other third parties (“Third Party”). If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to read the privacy statements of Third Party websites and applications linked to the Service. This Policy applies only to information collected by the Service.

7. Data Retention
We will retain Personal Information we process on behalf of our Users or collect directly from our Users for as long as needed to provide Service to our Users, subject to our compliance with this Privacy Policy. We may further retain and use this Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements. If you decide to terminate your account with us, copies of your profile information may remain on back up media.

8. Updating Identifiable Information
You may access, correct or delete Personal Information you have provided us by using the tools within the Service (for example, editing your profile information on the Service) or by contacting our support at Changes you make to your Personal Information on the Service take immediate effect, but data will be retained in secure storage for a limited period afterward as part of our standard data backup process.

9. Changes to this Privacy Policy
We may occasionally revise this Privacy Policy to reflect changes in our Services and other practices; therefore, you should review our Privacy Policy prior to each use of the Website, particularly each time before you submit or update your Personal Information, so you could be informed of any changes in our privacy practices. At all times, the most current version of our privacy policy will supersede any other versions of our privacy policy. If the policies described in our Privacy Policy change in any material respect, we may also notify you by posting the revised policy on our home page, by email, or by other means that we may choose and as required by applicable law. We may apply changes to information previously collected by us, to the extent permitted by law. If you do not agree to be bound by the terms of the new or modified Privacy Policy, you agree to immediately notify us that your Personal Information should be deleted and you should immediately cease use of our Service. Such notice and cessation of use are your sole and exclusive recourses. Your use of the Service after such changes become effective constitutes your acceptance of any such changes.

10. Data Location
Your Services’ data may be transferred to, stored and processed in the United States or any other country where we maintain facilities. We abide by the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area. To learn more about the Safe Harbor program, and to view our certification, please visit

11. How to Contact Us
If you have any questions or comments regarding this Privacy Policy, you can contact us by email at

Last updated: March 26, 2015